Healthcare organizations have to track everything from insurance claims processing times to the average patient satisfaction score, making healthcare data extensive and complicated to deal with. Moreover, EMR, HMS, CRM, pharmacy reports, outpatient registrations, labs, patient billing, and claims data can be highly fragmented, making it difficult for decision-makers to make sense of it all. So how does a practice go about analyzing and presenting all that information in one place? Simple. Invest in Power BI dashboards that will help you generate real-time insights from unstructured and structured data from diverse sources to improve patient service quality, enhance revenues, and cut operational expenses.
Power BI dashboards are highly beneficial for healthcare practices because they help key stakeholders identify trends in the data, personalize visualizations for each department, and improve internal communications between healthcare staff and decision-makers. Why don’t we dive into each benefit a little bit more to gain a greater understanding of its importance in the medical field.
Improve Internal Communications
Healthcare organizations face the common challenge of getting different departments and organizational functions to communicate and interact with each other with a common language that everyone understands. Power BI can help make internal communications between management, staff, and stakeholder’s a lot more seamless. Power BI dashboards make it easy to disseminate and share important reports with all members of the organization as it is based off rich visualizations instead of strictly medical terms and mind-numbing statistics. Information in pie charts, graphs, and other visual forms have a greater chance of transmitting meaningful information than just pages of text.
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Better Identify Key Trends
Healthcare providers need to maintain detailed data on every area of the business from the patient experience and internal operations to payroll and claims denials rates. Keeping the data insights in spreadsheets and documents leaves greater room to easily miss vital connections between the data sets. Rich visualizations generated by Power BI, on the other hand, can help different members of the practice or hospital make sense of a host of data sets at once. Power BI can help you measure multiple variables and figure out their relationship (like to what degree increased emergency room wait times affect hospital operational costs, etc.) and present it in a way that is easy to comprehend. By generating visuals for stakeholders, Power BI can help communicate key trends contained in the data with greater efficiency.
Customize Workflows for Different Departments
Another reason to use Power BI is that it enables you to customize each dashboard to fit different department’s workflows and data needs. Each department usually needs separate dashboards. Some of these could include financial dashboards to communicate vital information regarding hospital revenues, expenses, staff salaries, budgets, insurance billing, etc. Other customized dashboards could include patient dashboards that contain information about a patient’s visit, their length of stay, their overall satisfaction with the services they received, etc. Yet another one could be operating personnel dashboards to show overall staff performance from punctuality to patient-to-staff ratio and the number of patients that have been seen by the attending, etc.
Using personalized dashboards means that business-oriented audiences can see the information they need to make sound decisions, while patients can see simple reports containing their treatment information to gauge how long their stay at the hospital might be. Pertinent information is essential for decision-making and Power BI provides just that.
By showing staff how to improve their productivity using analytics and visualizations, healthcare providers are effectively reducing the amount of time it takes to communicate that information. Power BI dashboards also help in improving internal communications between different departments and parties, customizing workflows to reflect the different needs of each department or business function for greater efficiency, and helping better identify key trends hidden in the data sets.