Our clients leverage our consulting services to connect customer service to different parts of the organization, so that disparate processes can be unified to identify and resolve customer issues. We specialize in all aspects of customer service management on ServiceNow platform.
Our customization services for customer management are designed to meet customer service requirements as per your specific business needs. We specialize in enabling proactive customer service by tailoring custom solutions to improve internal collaborations.
If you are stuck with legacy systems blues, we assist you overcome them. Our team of migration experts help you migrate your existing customer service system to ServiceNow customer service management without any downtime or loss of data.
We provide continuous and proactive monitoring services to keep your customer service up and running at all times. Our high-quality support and maintenance solutions ensure you address customer requirements within reasonable time.
Flatworld Edge’s ServiceNow Customer Service Management Services are designed to provide a number of benefits to your business. Some of these include:
We offer very cost-effective ServiceNow Customer Service Management Services. Our services help you cut down customer service automation costs by 50%. Besides, our pricing module has no surprises or hidden charges.
Our ServiceNow Customer Service Management Services offer our clients deeper insights into customer satisfaction levels. Our knowledge of best practices will help you implement customer service management customizations seamlessly.
Our team consists of in-house certified engineers with certification in ServiceNow system administration, implementation, application, and specific product lines such as customer service management.
As an ISO-certified provider our ServiceNow Customer Service Management Services help you leverage advanced technologies to get critical insights into customer satisfaction needs.
We have a great track record of quick turnaround and can come up with on time solutions irrespective of the number of customizations needed for your customer management process.
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