Digital transformation is no more a theory but a reality, needed to acquire competitive advantage. An inside out and an outside in approach can assist organizations improve employee experience and customer satisfaction at the same time.
ServiceNow allows you to do that seamlessly and effectively.
FWE is the partner of choice for ServiceNow implementation solutions to many large enterprises with a strong expertise in the Manufacturing, Logistics, ITSM and BFSI verticals.
"Learn how we created a Cloud-based ticketing solution to offer automatic updates to the client's IT team and introduce process transparency for end-to-end tracking thereby reducing the ticket resolution time by 50%"
Our ServiceNow consulting services for ServiceNow implementation meets your end-to-end implementation needs. From mapping your requirements to ServiceNow functionalities to drawing an implementation strategy; from fine tuning your IT processes to customizing and integrating solutions, we have you covered for all your consulting needs
We offer you an initial ServiceNow pilot program comprising 3 core ITSM processes to give you an understanding of the potential benefits of ServiceNow implementation service for your business. Once you are convinced with the benefits you can take the big decision of partnering with for a full-scale project.
We assist you with customizing or configuring ServiceNow implementation for your business. Be it the customization of the UI, forms and workflows or configuring your systems to leverage the ServiceNow platform, we meet all your needs. We assist you to extend your capabilities without making any changes to the baseline installation code.
We specialize in integrating your ServiceNow platform with specific systems or services to bring about higher levels of efficiency. In the process, we help you to deliver the best experience to your employees, partners, and clients.
Once we test your systems for ServiceNow implementation, we move on to the final production environment. This is also known as the production launch service, where we do a one-time role out of processes and functionalities or role them out in phases as per business specific requirements.
Our ServiceNow training services is designed to train your employees with a zero-learning curve. Our in-depth and high-quality user training sessions impart your employees with the knowledge and know-how to use the ServiceNow platform with ease for maximum productivity.
As part of our implementation service, our data migration service is designed to migrate all the necessary data from legacy systems to the new ServiceNow platform. The data migration plan includes identifying the data sources, validating, and reconciling the data and then migrating it into the new ServiceNow solution.
We offer end-to-end ServiceNow maintenance and support services to our clients. Our primary task is to identify and set right all the failures that are likely to happen in the production environment. In the process we assist you in improving user adoption of the new ServiceNow solution.
Flatworld Edge's ServiceNow implementation services is designed to provide a number of benefits to your business. Some of these include:
We offer very cost-effectively consulting services. Besides, our pricing module has no surprises or hidden charges. The reasonable pricing options helps clients to cut down ownership costs by 50% while ensuring top-notch customer service options within a budget.
Our ServiceNow consultation services are designed to assist you in implementing solutions seamlessly. Our knowledge of the best practices will give you the flexibility needed to adapt to the new platform. The team also ensures that the process is aligned with your existing operations, thus avoiding knee-jerk process changes for ServiceNow implementation.
Our team consists of in-house certified engineers with certification in ServiceNow system administration, implementation, application, and specific product lines. They are well-versed in working with diverse domains and industries that demand prompt customer service options and deliver the goods promptly.
As an ISO-certified provider, our consultation services are based on robust proof of concepts, so we guarantee quality results to our clients. Our transparent working structure and streamlined solutions can blend in with routine operations without hassles.
We have a great track record of turnaround and can develop on-time advisory solutions irrespective of the number of customizations needed. We personalize ServiceNow as per the organization and its team of employees so that all customer service gaps are addressed right at the start.
Flatworld EDGE has established itself as one of the best companies offering IT solutions to help businesses realize their full potential. To get started with our end-to-end IT consulting, deployment, and support services, contact us now and schedule a consultation.