The self-storage industry uses padlocks to ‘overlock’ a customer’s unit when the customer is late in payment of their rent. The overlock denies the customer access to their possessions until they pay their dues.
The existing process for removing these padlocks was inefficient. Specifically, it required personnel from the property to physically go to the storage unit to remove the overlock.
If the customer Wanted the lock removed after business hours,then either the customer is out of luckor the facility should incur added man-hours to dispatch personnel back to the facility to remove the lock.