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ServiceNow ITOM

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IT operations management or ITOM refers to the distinct services, processes, and best practices followed by IT teams to ensure seamless performance, availability, and optimization of IT resources. With the advancements in technology, businesses account for an exhaustive list of technical resources both on premises and in the cloud. This has increased the complexity of IT infrastructures. IT teams are finding it hard to maintain consistent service levels because of such complex IT infrastructures. This…