ServiceNow

In early 2000s, I recall working in a company, which relied on software that remained untouched for years. The company wasn’t to blame, as it was a standard practice, because replacing the large, all-encompassing legacy systems meant crippling the business for a brief time period. As a result, any request for an application with the IT was put in a queue, along with other critical requests. Till then, we were left to do with an…

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