Digital transformation is not essential- said no one ever! We all know how critical it is to adopt a digital-first approach to succeed in the future. But merely framing a digital transformation strategy can only get you so far. If you are dead serious about providing a better customer experience, you need to start by improving operational efficiencies. But, how do you do that? Well, it is not as difficult as finding true love or…
Positive employee experiences are critical to boosting the morale and productivity of your employees. It also helps in talent retention. You see, 85% of the new employees remain enthusiastic about their new organization. But only 63% can sustain it, leading to a 22% decline in satisfaction levels. Now, when things don’t go in the right direction, how can you expect to deliver the best employee experiences? So, how do you steer the employee satisfaction ship in the…
ServiceNow is a Software as a Service (SaaS) platform that is growing at an exponential rate. The platform helps you create custom applications and manage processes on a unified platform. It serves as a unified platform where all the data has the same structure and framework. The benefits of working on a single platform are immense. Around the world, industry giants like Google, GE, Deutsche Bank, and Siemens are already reaping the benefits of ServiceNow.…
Manufacturing businesses need to ensure they deliver quality products at the best price point to remain relevant in the market. Technology is one aspect that will always help them achieve their goals. ServiceNow is one such technology that can act as an enabler to bring in a digital transformation. Today it’s the most promising technology for the manufacturing sector as it helps to scale your business through effortless workflows. Besides, it can help you leverage…
In early 2000s, I recall working in a company, which relied on software that remained untouched for years. The company wasn’t to blame, as it was a standard practice, because replacing the large, all-encompassing legacy systems meant crippling the business for a brief time period. As a result, any request for an application with the IT was put in a queue, along with other critical requests. Till then, we were left to do with an…
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