FlatworldEdge Blog

ServiceNow is a platform-as-a-service provider that has gained tremendous popularity over the years due to its high potential for solving complex IT problems and simplifying management. It is one of the premier platforms and integration solutions that allow companies to develop the plug-ins necessary for their specific business requirements. Let’s have a detailed look at ServiceNow integration and its perks. What is ServiceNow integration used for and why is it important? Decentralization of infrastructure in…

IT operations management or ITOM refers to the distinct services, processes, and best practices followed by IT teams to ensure seamless performance, availability, and optimization of IT resources. With the advancements in technology, businesses account for an exhaustive list of technical resources both on premises and in the cloud. This has increased the complexity of IT infrastructures. IT teams are finding it hard to maintain consistent service levels because of such complex IT infrastructures. This…