The novel coronavirus pandemic is reshaping our lives. Whether it is about shopping or banking, there is a thrust towards everything online. The future of banking will focus heavily on bringing a digital transformation. Many consumers will desire autonomous banking processes that will help them save time. Similarly, there will be a segment of consumers that would want personal services through a high level of involvement. What it means is it is more important than…
Jim is an IT professional who works in a manufacturing firm. The organization is years away from automation and does not have well-defined workflows in slack for its IT team. As a result, much of Jim’s time goes behind attending mundane employee requests that pop up at random times. If you are like Jim and his manufacturing firm, chances are your team is not working at its productive best. We are living in times of…
Bringing in a digital transformation has become more important than ever. It has several benefits like improved experience for your employees and it shows in the customer experiences you deliver. But using non-integrated IT tools in large numbers can pose a problem. It will create information silos. This can pose more harm than good. You will end up spending too much time and money behind these resources. ServiceNow is a one-stop solution that can take…
Imagine a scenario where your employees are frustrated with HR services. It could be detrimental to their productivity and ultimately lead to a rift between your internal resources. All of this will affect the way you deliver to clients and ultimately impact the bottom line. Now, you would want to avoid the situation at all costs but probably don’t know where to start. Well, ServiceNow can be an ideal solution for your business. The HR…
Continuing with its legacy of making digital workflows smoother for enterprise operations, ServiceNow recently announced the expansion of its services into the manufacturing vertical. The announcement came at the Knowledge 2021 digital conference. They are extending their operational areas into operations technology (OT) through a range of service management tools. https://youtu.be/zrbeQbhZ6XA Benefits of ServiceNow in Manufacturing Sector ServiceNow Operational Technology (OT) provides intelligent workflow digitization for providing an outstanding customer experience. It helps in monitoring…
Digital transformation is not essential- said no one ever! We all know how critical it is to adopt a digital-first approach to succeed in the future. But merely framing a digital transformation strategy can only get you so far. If you are dead serious about providing a better customer experience, you need to start by improving operational efficiencies. But, how do you do that? Well, it is not as difficult as finding true love or…
Positive employee experiences are critical to boosting the morale and productivity of your employees. It also helps in talent retention. You see, 85% of the new employees remain enthusiastic about their new organization. But only 63% can sustain it, leading to a 22% decline in satisfaction levels. Now, when things don’t go in the right direction, how can you expect to deliver the best employee experiences? So, how do you steer the employee satisfaction ship in the…
ServiceNow is a Software as a Service (SaaS) platform that is growing at an exponential rate. The platform helps you create custom applications and manage processes on a unified platform. It serves as a unified platform where all the data has the same structure and framework. The benefits of working on a single platform are immense. Around the world, industry giants like Google, GE, Deutsche Bank, and Siemens are already reaping the benefits of ServiceNow.…
Manufacturing businesses need to ensure they deliver quality products at the best price point to remain relevant in the market. Technology is one aspect that will always help them achieve their goals. ServiceNow is one such technology that can act as an enabler to bring in a digital transformation. Today it’s the most promising technology for the manufacturing sector as it helps to scale your business through effortless workflows. Besides, it can help you leverage…
In early 2000s, I recall working in a company, which relied on software that remained untouched for years. The company wasn’t to blame, as it was a standard practice, because replacing the large, all-encompassing legacy systems meant crippling the business for a brief time period. As a result, any request for an application with the IT was put in a queue, along with other critical requests. Till then, we were left to do with an…
